Terms & Conditions

1. Introduction

These Terms & Conditions govern your access to and use of shinnemuse.com, including its pages, product information, character content, contact forms, inquiry functions, and related services.

The Website is operated by Ningbo Wandefu International Trade Co., Ltd. (宁波万德福国际贸易有限公司) under the ShinneMuse brand.

In these Terms, “ShinneMuse,” “we,” “us,” and “our” refer to Ningbo Wandefu International Trade Co., Ltd. “Website” refers to shinnemuse.com and all content and functions made available through it.

By accessing or using the Website, you agree to these Terms. If you do not agree, you should not use the Website.

2. Who We Are

ShinneMuse is a character and product brand operated by Ningbo Wandefu International Trade Co., Ltd.

3. Website Purpose

The Website presents ShinneMuse characters, products, product categories, brand information, wholesale opportunities, customization capabilities, and business contact information.

The Website is primarily intended for retailers, wholesalers, distributors, importers, brand owners, online sellers, buying agents, license holders, and other potential business partners.

The Website may also be viewed by members of the general public. However, product information displayed on the Website does not automatically constitute a retail offer or an offer to sell directly to consumers.

4. Eligibility and Authority

You must be legally capable of agreeing to these Terms under the laws applicable to you.

If you use the Website on behalf of a company, store, organization, or other legal entity, you represent that you are authorized to act on its behalf and to provide information for the relevant inquiry.

Children should not submit business inquiries, contact information, product requests, or other personal information through the Website without the involvement and permission of a parent or legal guardian.

5. No Public Account Registration or Online Payment

The Website does not currently provide public account registration or direct online payment.

Product pages, shopping functions, inquiry buttons, contact forms, or cart-related features may be used to express interest in products or submit information, but they do not by themselves complete a purchase.

If account registration, online checkout, or payment functions are introduced in the future, additional terms may apply and these Terms will be updated where necessary.

6. Product Information

We make reasonable efforts to present product information accurately. However, product images, colors, dimensions, materials, packaging, specifications, accessories, and other details may differ from final production samples or delivered products.

Differences may result from screen settings, photography, prototype changes, material availability, manufacturing tolerances, packaging updates, or customer-specific requirements.

Product descriptions, images, mockups, samples, specifications, and category information are provided for general reference unless expressly confirmed in a quotation, specification sheet, sample approval, purchase order, pro forma invoice, or written contract.

We may modify, discontinue, replace, or update products and specifications without prior notice, subject to any binding agreement already entered into with a customer.

7. Product Availability

Displaying a product on the Website does not guarantee that the product is currently in stock, available in a particular market, available in every color or configuration, or available in the quantity requested.

Availability may depend on production capacity, material supply, minimum order quantities, licensing restrictions, customer location, seasonal demand, and other commercial factors.

Final availability will be confirmed during the inquiry, quotation, or order-confirmation process.

8. Inquiries and Requests

You may use the Website to submit product inquiries, wholesale inquiries, customization requests, licensing inquiries, brand collaboration requests, or other business communications.

Submitting an inquiry does not require us to accept a project, provide a quotation, reserve production capacity, hold inventory, or enter into a commercial relationship.

We may request additional information before evaluating an inquiry, including product specifications, estimated quantities, target market, required delivery date, customization details, company information, or evidence of intellectual property authorization.

We may decline or discontinue an inquiry where the information provided is incomplete, unlawful, misleading, commercially impractical, or inconsistent with our policies or capabilities.

9. Quotations and Contract Formation

Website content, email discussions, preliminary estimates, and informal communications are not binding offers unless clearly identified as such by an authorized representative of the Company.

A commercial transaction will generally become binding only when the applicable parties have confirmed the relevant commercial documents or otherwise entered into a legally binding written agreement.

Relevant documents may include:

• A formal quotation
• A pro forma invoice
• A purchase order accepted by us
• A product specification sheet
• A sample or artwork approval
• A sales contract
• A manufacturing or customization agreement
• Other written terms confirmed by authorized representatives

If there is a conflict between these Website Terms and a signed contract, accepted purchase order, confirmed pro forma invoice, or other transaction-specific agreement, the transaction-specific agreement will control for that transaction.

10. Prices, Minimum Order Quantities, and Payment

Unless expressly stated otherwise, prices displayed or discussed through the Website are indicative and may change based on quantity, materials, customization, packaging, exchange rates, shipping arrangements, taxes, duties, and other commercial requirements.

Minimum order quantities may vary by product, design, material, customization method, packaging option, and production process.

Final prices, currencies, payment schedules, bank charges, deposit requirements, and payment methods will be stated in the applicable quotation, pro forma invoice, or contract.

No payment should be made solely on the basis of information displayed on the Website.

11. Samples, Production, and Lead Times

Sample availability, sample fees, tooling charges, artwork fees, shipping costs, production schedules, and lead times will be confirmed separately.

Estimated completion or delivery dates are planning estimates unless expressly agreed as binding in writing.

Production and delivery schedules may be affected by sample approval, artwork approval, payment timing, material availability, order changes, inspections, logistics, customs, force majeure events, and other factors.

Customers are responsible for reviewing samples, specifications, artwork, packaging, and other approval materials carefully and communicating required corrections before production approval.

12. Shipping, Duties, and Taxes

Shipping methods, delivery terms, freight charges, insurance, customs clearance, import duties, taxes, and risk allocation will be confirmed in the applicable quotation, pro forma invoice, purchase order, or contract.

Unless expressly agreed otherwise, the customer is responsible for understanding the import, product-compliance, labeling, customs, tax, and market-access requirements that apply in the destination country.

Website references to shipping, delivery, or destination markets are general information and do not replace transaction-specific shipping terms.

13. Customization and Private Label Projects

Custom colors, logos, packaging, designs, private labels, materials, or other modifications are subject to technical review, minimum order quantities, production tolerances, sample approval, and written confirmation.

Colors and materials used in mass production may have reasonable variations compared with digital images, color references, prototypes, or samples.

Changes requested after artwork, sample, tooling, material, or production approval may result in additional costs, revised lead times, or cancellation restrictions.

The specific requirements and responsibilities for a customization project will be stated in the applicable commercial documents.

14. Customer-Supplied Materials and Intellectual Property

If you provide logos, trademarks, characters, artwork, photographs, designs, packaging files, text, specifications, or other materials, you represent and warrant that:

• You own the materials or have valid authorization to use them
• You have the right to provide them to us for evaluation, sampling, production, packaging, or related services
• Their requested use will not infringe intellectual property, personality, privacy, publicity, or other third-party rights
• The materials and requested use comply with applicable law

You retain ownership of your original materials. You grant us a limited, non-exclusive right to use them only as reasonably necessary to evaluate your inquiry, prepare samples or quotations, perform an agreed project, maintain required business records, and comply with legal obligations.

We may request licensing evidence, authorization documents, trademark records, or other supporting information before accepting a project.

We may refuse or suspend work involving materials that we reasonably believe may be unauthorized, unlawful, misleading, or infringing.

15. ShinneMuse Intellectual Property

The Website and its content are owned by, licensed to, or used with permission by Ningbo Wandefu International Trade Co., Ltd.

Protected content may include:

• The ShinneMuse name and logo
• Character names and character designs
• Illustrations, artwork, poses, stories, and visual assets
• Product designs and packaging concepts
• Photographs, videos, graphics, icons, and animations
• Website layouts, page designs, and user-interface elements
• Written copy, descriptions, slogans, and brand materials
• Downloadable documents and commercial materials

These materials may be protected by copyright, trademark, design, unfair-competition, and other intellectual property laws.

No ownership right or commercial license is transferred to you merely because you visit the Website, download publicly available information, or submit an inquiry.

16. Permitted Use

Subject to these Terms, you may access and view the Website for legitimate personal, informational, sourcing, purchasing, evaluation, or business communication purposes.

You may save or print limited portions of the Website for internal evaluation or purchasing purposes, provided that you do not remove copyright, trademark, ownership, or attribution notices.

Any commercial reproduction, resale, licensing, distribution, adaptation, or public use of Website content requires our prior written permission.

17. Prohibited Uses

You must not:

• Use the Website for unlawful, fraudulent, or misleading purposes
• Impersonate another person or misrepresent your authority
• Submit false, deceptive, or unauthorized information
• Copy, reproduce, publish, distribute, sell, license, or commercially exploit Website content without permission
• Use ShinneMuse characters, logos, artwork, or product designs to create counterfeit, derivative, or unauthorized products
• Remove or alter copyright, trademark, watermark, attribution, or ownership notices
• Scrape, crawl, harvest, or systematically extract Website content or data without written authorization
• Use Website content to build datasets, train artificial intelligence systems, or develop competing content or products without written permission
• Attempt to gain unauthorized access to the Website, server, accounts, databases, or administrative functions
• Upload or transmit malware, malicious code, automated spam, or harmful material
• Interfere with Website operation, security, performance, or availability
• Test or bypass Website security measures without written authorization
• Use the Website in a manner that infringes the rights of another person or entity

18. Communications and Submissions

Information submitted through contact forms, email, WhatsApp, or other business communication channels should be accurate and relevant to the purpose of your inquiry.

You remain responsible for the content and legality of information and materials you provide.

Submitting an idea, suggestion, product request, or business proposal does not create a confidential, fiduciary, agency, partnership, employment, or exclusive relationship unless a separate written agreement expressly provides otherwise.

We will process personal information associated with your communication in accordance with our Privacy Policy.

19. Confidential Information

You should not submit confidential trade secrets, unreleased product information, sensitive financial information, or highly confidential technical materials through a general Website form.

Where confidential information must be exchanged for a project, the parties may enter into a separate non-disclosure or confidentiality agreement.

A confidentiality obligation will not be implied solely because information was submitted through the Website, except to the extent required by applicable privacy or other law.

20. Privacy and Cookies

Our collection and processing of personal information are described in our Privacy Policy.

Our use of cookies and similar technologies is described in our Cookie Policy.

Where required, you may manage optional cookie categories through the Website’s cookie consent interface or Cookie Settings control.

21. Third-Party Links and Embedded Content

The Website may contain links to third-party websites, social media platforms, video services, marketplaces, logistics providers, or other external services.

We may also display embedded content provided by services such as YouTube.

Third-party services are operated independently and may have their own terms, privacy policies, cookie practices, availability rules, and security measures.

We do not control and are not responsible for third-party content, products, services, policies, or practices. Accessing a third-party service is at your discretion and subject to that provider’s terms.

22. Website Availability and Changes

We may update, modify, suspend, restrict, or discontinue any part of the Website without prior notice.

We do not guarantee that the Website will always be available, uninterrupted, secure, error-free, or compatible with every device, browser, or system.

Website access may be affected by maintenance, updates, hosting issues, network failures, security incidents, third-party services, or events outside our reasonable control.

23. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

We do not make warranties that Website content is complete, current, uninterrupted, error-free, suitable for a particular purpose, or sufficient for making a purchasing, legal, regulatory, or commercial decision.

Product suitability, compliance, certification, labeling, market access, and intended use must be evaluated based on the final product, specifications, destination market, and transaction-specific documents.

Nothing in these Terms excludes any warranty, right, or remedy that cannot lawfully be excluded.

24. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising solely from your access to, inability to access, or reliance on the Website.

Such losses may include:

• Loss of profits or revenue
• Loss of business opportunity
• Loss of anticipated savings
• Loss of data
• Business interruption
• Reputational loss

We are not responsible for losses caused by unauthorized reliance on preliminary Website information instead of confirmed specifications, samples, quotations, or written agreements.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

Liability arising from an actual sale, manufacturing project, or other transaction will be governed by the applicable transaction-specific agreement.

25. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, and reasonable costs arising from:

• Your unlawful or unauthorized use of the Website
• Your material breach of these Terms
• False or misleading information supplied by you
• Materials supplied by you that infringe third-party intellectual property or other rights
• Products or customization requested using materials that you were not authorized to use

This section does not apply to the extent that a loss was caused by our own unlawful conduct, negligence, or breach of an applicable agreement.

26. Force Majeure

We will not be responsible for delay or failure caused by circumstances beyond our reasonable control.

Such circumstances may include:

• Natural disasters or extreme weather
• Fire, flood, earthquake, or epidemic
• War, terrorism, civil unrest, or governmental action
• Trade restrictions, sanctions, or changes in import or export rules
• Port closures, customs delays, or transportation disruption
• Power, network, hosting, or telecommunications failures
• Material shortages or supplier disruption
• Labor disputes or industrial action
• Other events beyond reasonable control

Transaction-specific force majeure rights and obligations may be stated separately in the applicable commercial agreement.

27. Suspension and Termination of Access

We may restrict, suspend, or terminate access to the Website or refuse communications where we reasonably believe that a user:

• Has violated these Terms
• Has engaged in unlawful, abusive, fraudulent, or harmful conduct
• Has attempted to compromise Website security
• Has infringed intellectual property or other rights
• Creates unreasonable technical, legal, or commercial risk

Suspension or termination of Website access does not affect rights and obligations that arose before the suspension or termination.

28. Mandatory Consumer Rights

The Website is primarily designed for business inquiries and does not currently provide direct online consumer checkout.

If you qualify as a consumer under applicable law, nothing in these Terms is intended to exclude or limit mandatory consumer rights that cannot lawfully be excluded or limited.

If consumer sales are introduced in the future, additional sales, delivery, cancellation, return, refund, and statutory-rights information may apply.

29. Changes to These Terms

We may update these Terms to reflect changes in the Website, our business, our services, applicable laws, or commercial practices.

When these Terms are updated, the “Last Updated” date at the top of the page will be revised.

Material changes may also be communicated through the Website or another appropriate method.

Your continued use of the Website after updated Terms become effective constitutes acceptance of those updated Terms, subject to applicable law.

30. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect.

31. No Waiver

A failure or delay in exercising a right under these Terms does not waive that right.

A waiver is effective only if it is clearly made in writing by an authorized representative.

32. Entire Agreement for Website Use

These Terms, together with our Privacy Policy and Cookie Policy, constitute the general agreement governing use of the Website.

They do not replace a quotation, purchase order, pro forma invoice, sales contract, confidentiality agreement, manufacturing agreement, licensing agreement, or other transaction-specific document.

33. Governing Law and Disputes

These Terms and disputes arising solely from access to or use of the Website will be governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles, unless mandatory applicable law requires otherwise.

Before commencing formal proceedings, the parties should first attempt to resolve the dispute through good-faith communication.

Subject to mandatory applicable law, disputes arising solely from these Website Terms will be submitted to the competent courts in Ningbo, Zhejiang, China.

A transaction-specific contract may specify different governing law, jurisdiction, arbitration, or dispute-resolution procedures. In that event, the transaction-specific agreement will control for that transaction.

34. Contact Us

For questions about these Terms & Conditions, contact us using the following information: